Providing end-to-end customer management solutions is at the heart of Stellar's core service provision. Whilst voice plays a prominent role in the way in which we communicate with our client's customers, we are cognizant that other non-voice channels of communication play a key role in the customer contact process such as fulfilment. Fulfilment can take many forms such as email & white mail. Stellar assists our clients by taking away what some may see as the laborious aspect of customer servicing, by implementing fulfilment solutions to suit their customer's needs, thus allowing our clients to focus on their core activities. 


•Order processing

•Brochure and catalogue request handling

•Direct mail campaign response handling

•Data capture from coupons and off the page adverts

•Survey response handling

•Customer service

•Donation handling

•Returns processing

What it does

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