What makes Stellar special
Our people are passionate about helping customers. Whether they’re on calls, managing social media, tackling back office processing, or providing a support function in the centre, everyone sets out each day to make a difference.
Our people are curious. How can we do things better? How is the business going? What’s the next step for the team or company?
Our people believe in themselves, and each other. They support one another to try new things, to keep trying, and to stay positive.
We live and breathe Open Book Management. As an employee of Stellar, you’ll be given the opportunity to learn about our profits and losses. You’ll learn what makes our company tick, and how your specific performance will impact our clients.
You’ll be rewarded for your efforts, too. Since we started in 1998, we’ve paid out over 35% of all profits directly to employees through our monthly incentive program.
Our CEO Melissa Hamilton started in the outsourcing industry when she worked part-time at a contact centre many years ago. Many of our senior leaders started as a customer-facing agent, and through hard work and perseverance, have worked their way through a number of critical roles in our company to get the position they have today.
Succession planning is one of our core processes, and opportunities are posted internally to give you the chance to follow your dreams.
Every conversation our agents have is incredibly important – we are representing some of the biggest and best brand names around the world, and we have the chance to make a difference to their customers every time we interact.
Our staff come from all walks of life, and everyone is welcome at Stellar. We celebrate the diversity of our teams and what the variety of cultures and backgrounds can bring.
We’re proud to be compliant with the Equal Opportunity for Women in the Workplace Act 1999, working to ensure equality for women in the workplace.
For opportunities in Europe, visit the Stellar Europe Careers page.
For opportunities in Dallas, Texas; visit the Stellar USA page.