Social media is a given — so what’s next?

When dealing with a company, each customer has their own preferences on how they like to be contacted or make contact. Customers have learnt a simple truth: businesses will adapt to the needs of customers, not the other way around.

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Stellar at SXSW: Now We're Talking

Right now, we control our computers and phones by pointing, clicking, swiping, poking and typing, but soon this will all change. Soon, we’ll interact with our machines the same way we interact with each other—by talking.

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